AI agent that knows every customer's history, preferences, and purchase intent. Delivers perfectly personalized conversations across chat, email, SMS that actually convert.
Customers expect instant, personalized responses 24/7. Your team can't scale, generic chatbots frustrate, and opportunities disappear overnight.
Customers need help at 11pm, weekends, holidays. They go to competitors who offer 24/7 assistance.
Basic bots give canned responses without understanding context, history, or customer needs. Customers abandon frustrated.
Support teams don't have purchase history, preferences, or predictive insights. Every conversation starts from zero.
Generic email blasts don't resonate. Customers delete without reading because content isn't relevant to them.
AI agent with complete customer intelligence that delivers personalized conversations across all channels. Never generic, always relevant, available 24/7.
No customer service disruption, no complex training. EA integrates with existing systems and transforms every interaction.
Platform syncs with CRM, support systems, and communication channels. AI learns customer patterns and successful engagement strategies.
EA begins analyzing customer behavior and creating personalized engagement strategies for each individual.
Live personalized conversations begin across all channels. EA handles inquiries with full customer context.
Complete engagement automation activates. Proactive outreach, optimal channel selection, and conversion optimization.
Every interaction personalized, every moment optimized, every channel coordinated for maximum customer satisfaction and conversion.
Every response considers customer history, current situation, preferences, and predicted needs for relevant assistance.
Anticipates customer needs and offers solutions before problems escalate or questions are asked.
Learns from every interaction to improve responses, understand preferences, and optimize engagement strategies.
Recognizes customer sentiment and adapts communication style to match mood and urgency level.
Automatically chooses optimal communication channel based on customer preferences, urgency, and message type.
Maintains conversation context when customers switch between chat, email, SMS, or phone without losing thread.
Predicts best times to reach each customer on each channel for maximum engagement and response rates.
Tracks engagement and conversion rates across channels to optimize communication strategies continuously.
Creates detailed profiles combining behavioral data, preferences, purchase history, and interaction patterns.
Tailors messages based on predicted customer intent, current needs, and likelihood to convert or churn.
Creates personalized content, offers, and recommendations in real-time based on customer context.
Adapts engagement strategy based on where customer is in their journey from awareness to advocacy.
Identifies when customers are ready to buy and triggers appropriate conversion-focused interactions.
Generates personalized offers, discounts, and incentives based on customer value and price sensitivity.
Proactively engages at-risk customers with retention-focused communications and special offers.
Recognizes expansion opportunities and suggests relevant additional products or service upgrades.
From first inquiry to loyal advocacy, EA transforms how customers experience your brand across every interaction.
While your competitors offer generic support during business hours, EA delivers personalized engagement around the clock. Deploy EA and transform every customer touchpoint.
Your tech stack stays intact. We just make it intelligent. Connect anything—from that Excel file accounting still loves to your latest microservices. Integration in hours, not sprints.
Native connectors for PrestaShop and Shopify. JavaScript SDK for custom storefronts. REST API for Magento, WooCommerce, VTEX. Real-time inventory sync.
Native integration with Salesforce, Klaviyo, HubSpot. AI-powered segmentation and personalization. Automate campaigns using unified customer data. Transparent, no-code activation.
Unify physical stores with online channels. Loyalty programs, POS systems, inventory management. SAP, Oracle, Microsoft Dynamics ready. Omnichannel truth.
Connect your existing data lake: Snowflake, BigQuery, Redshift, Databricks. Add AI layer without migration. Keep your architecture, gain intelligence.
Activate AI predictions in Mailchimp, Brevo, ActiveCampaign. Push segments to Google Ads, Meta. Your channels stay, intelligence multiplies everywhere.
That Excel from accounting? Those CSVs from 2015? JSON exports? We ingest everything. Automated validation, no manual transformation needed.
Full REST API with GraphQL support. Webhooks for real-time events. Rate limits that scale with your needs. Enterprise-grade security.
// API Example
URL: https://api.pleasepoint.com/api/onetoone/recommendation/getRecommendation
PARAMETERS:
{
"account_id":"XXXXXXXXXX",
"ssid":"XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
"deploy_slug": "itemitem-v4_deploy",
"model_type": "item-item",
"product_reference_id": "0904219.66",
"user_reference_id": "4000140388",
"num_items": 3 ,
"rule_slug": "pdp-item-recommendations"
}
RESPONSE:
{
"status": "ok",
"data": [
{
"reference_id": 1357816.84,
"name": "Los Compas perdidos en el espacio",
"price": "€ 19.90",
"url": "https://www.url.com/9788427048348/1357816.84.html",
"image_url": "https://www.url.com/dw/image/2b7c8379/images/large/1357816.84.jpg",
"recommendationId": "RID-f5-45d4-99e8-3c7b1ad35de4-CID-49a0f9"
},
{
"reference_id": 1299455.03,
"name": "El corazón del pirata",
"price": "€ 18.90",
"url": "https://www.url.com/9788414023488/1299455.03.html",
"image_url": "https://www.url.com/dw/image/35cfc573/images/large/1299455.03.jpg",
"recommendationId": "RID-f5-45d4-99e8-3c7b1ad35de4-CID-49a0f9"
},
{
"reference_id": 1336752.48,
"name": "Las Ratitas 2. Súper Alma en acción",
"price": "€ 14.95",
"url": "https://www.url.com/9788408227977/1336752.48.html",
"image_url": "https://www.url.com/dw/image/1a6d0de/images/large/1336752.48.jpg",
"recommendationId": "RID-f5-45d4-99e8-3c7b1ad35de4-CID-49a0f9"
}
]
}Drop-in SDKs for all major languages. One-line integration for JavaScript. Server-side libraries for Python, PHP, Java, Ruby, Go.
// Python SDK - Usage examples with AIstudio:
from pleasepoint_py import AIStudio
studio = AIStudio()
studio.platform.API_NAME.API_NAMESPACE.METHOD(**arguments)
studio.platform.genai.salesAgent.invokeSalesAgent(session_id=ID, user_reference_id=ID, user_prompt=prompt_msg)Real answers from hundreds of deployments. Clear answers about architecture, implementation, and capabilities. For technical teams and business leaders.
7 days to first production use case. Day 1-2: Connect your data sources (API/sFTP). Day 3-4: Platform auto-builds ETL pipelines adapted to your data model. Day 5-6: Configure and train AI models with one-click. Day 7: Deploy via API/SDK or native connectors. No hidden complexity.
Perfect. Connect it directly via SQL/NoSQL connectors. Pleasepoint acts as your AI layer on top, not a replacement. Keep Snowflake, BigQuery, or whatever you use. We read from it, enrich it with AI predictions, and write back. Your data stays where it is.
Yes. AI Studio provides full Jupyter environment with Python ML libraries and Pleasepoint SDK. Direct access to all platform data. Connect any LLM (GPT-4, Claude, Llama). Deploy custom notebooks on schedule. Your team owns the innovation.
Your data never leaves your infrastructure if self-hosted. Cloud version runs on AWS with SOC2, GDPR compliance. Data encrypted at rest and transit. Role-based access control. Full audit logs. You maintain complete ownership and control.
Auto-scaling on AWS. Handles 10K+ predictions/second. Parallel processing for batch jobs. Real-time APIs with <100ms latency. From startup to enterprise load without architecture changes. Pay only for what you use.
Every model is configurable. Adjust parameters, retrain with your data, combine multiple models. Visual configuration for business users, code access for data scientists. Pre-built doesn't mean locked-in.
Start with a single use case. 7-day implementation, monthly billing. Most clients expand to multiple use cases within 60 days after seeing the ROI. No need for annual contracts upfront. Pay as you grow. Cancel anytime with 30 days notice.
Those are ML platforms. Pleasepoint is a business capability platform. We already built the ETL pipelines, feature engineering, model training, deployment orchestration. You configure use cases, not infrastructure. Months of development already done.
Our platform analyzes your data schema and automatically creates optimized pipelines. It detects data types, relationships, and patterns to build feature engineering specifically for ML models. Updates to your schema trigger automatic pipeline adjustments.
Yes. AI Studio provides full Jupyter environment with direct data access. Train any model using TensorFlow, PyTorch, or scikit-learn. Deploy custom models alongside our pre-built ones. Full Python ecosystem available.
Self-hosted option keeps all data on-premise. Cloud version offers region selection (US, EU, APAC). GDPR and SOC2 compliant. Encryption at rest and in transit. Full audit logs available.
Automatic monitoring of prediction accuracy. Alert system for performance degradation. One-click retraining with fresh data. A/B testing for model updates. Full versioning and rollback capabilities.
Cloud: None, we handle everything. Self-hosted: Kubernetes cluster (min 3 nodes), 32GB RAM per node, 500GB SSD storage. Scales horizontally based on load.
Cloud: Based on predictions/month and data volume. Self-hosted: Annual license by company size. No per-user fees. No hidden costs for additional models or connectors.
Multi-AZ deployment by default. Automatic failover in <30 seconds. Data replication across regions. Backup every 6 hours. Point-in-time recovery available.
Default: 10,000 requests/second. Burstable to 50,000/second. No hard limits on batch processing. Custom limits available for enterprise.
ISV-Accelerate Partner with AI/ML and Retail competencies. The infrastructure you trust, the innovation you need.
While they built custom solutions for months, you can have AI in production this week. No more falling behind. Choose your path: explore the tech or jump straight to a PoC with your real data.