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Generative AI

Stop searching through documents. Start asking questions and getting instant answers.

Chat with your entire document library like talking to an expert. Contracts, PDFs, emails, reports - all searchable through natural conversation.

<100ms
2025/solutions/pleasepoint-gs.hero.metrics.latency
4x
2025/solutions/pleasepoint-gs.hero.metrics.conversion
7 days
To Production
AWS Validated
Production-tested by 70+ organizations

Stop drowning in document chaos and manual search hell

Critical information hides in thousands of files. Every search takes hours, every answer requires archaeological document excavation.

Finding information takes hours of manual search

Legal teams spend 40% of time searching for contract clauses. Sales teams can't find proposal templates. Information exists but is unreachable.

Lost: 15+ hours per employee per week

Critical details buried in hundreds of PDFs

Contract terms, compliance requirements, technical specifications scatter across documents. Finding specific clauses is needle-in-haystack hunting.

Lost: 70% of document knowledge accessibility

Knowledge extraction is reactive, not proactive

Only search documents when problems arise. Can't discover insights, patterns, or opportunities hidden in document collections.

Lost: 85% of proactive insight opportunities

Subject matter experts become search bottlenecks

Teams constantly interrupt experts to find information. Expertise doesn't scale, knowledge remains siloed.

Lost: 60% of expert productivity to search requests
Every day without intelligent search, your team wastes hours on manual document archaeology

Pleasepoint GS: Your entire document library becomes conversational

AI that understands your documents and answers questions like a human expert. Natural language queries get precise answers with source citations.

Document Intelligence Engine

Processes and understands content from PDFs, contracts, emails, reports in any format. Extracts meaning, not just keywords.

50+ document formats supported

Conversational Query Interface

Ask questions in natural language and get comprehensive answers with specific document references and page citations.

<3s response time

Source Citation Engine

Every answer includes exact document sources, page numbers, and relevant excerpts for verification and deeper research.

100% answer traceability

Security & Access Control

Maintains document permissions and access controls. Users only see answers from documents they're authorized to access.

Enterprise-grade security

From document chaos to instant answers in 7 days

No complex setup, no document restructuring. Upload files, ask questions, get expert-level answers immediately.

1

Upload and Process Document Collection

Import documents from any source: file systems, SharePoint, Google Drive, email systems. GS processes and indexes everything.

Connect to document repositories and systems
Upload files in any format: PDF, Word, Excel
Process and extract content from all documents
Create searchable knowledge base automatically
2

AI Learns Document Structure and Content

Machine learning analyzes document types, content patterns, and relationships to understand your knowledge landscape.

Analyze document types and structures
Identify content patterns and relationships
Learn industry-specific terminology
Map document hierarchies and connections
3

Configure Search Parameters and Access Controls

Set up user permissions, search preferences, and response formats that match your organizational needs.

Configure user access controls and permissions
Set up search result preferences
Customize response formats and citations
Test search accuracy and response quality
4

Deploy Conversational Search Interface

Activate natural language search for all users. Begin asking questions and getting instant, accurate answers.

Deploy search interface for all users
Train team on conversational search best practices
Monitor search performance and accuracy
Optimize response quality based on usage patterns

Complete document intelligence: From simple search to complex analysis

Every document becomes instantly searchable, every question gets comprehensive answers with perfect source attribution.

Universal Format Support

Process PDFs, Word docs, Excel files, PowerPoint, emails, and 50+ other document formats automatically.

Format versatility Automatic processing Content extraction

OCR and Image Text Extraction

Extract text from scanned documents, images, and complex layouts with high accuracy.

OCR processing Image text extraction Layout understanding

Document Structure Recognition

Understands headers, sections, tables, and document hierarchy for more precise answers.

Structure recognition Hierarchy understanding Section awareness

Real-Time Document Updates

Automatically processes new documents and updates as existing documents are modified.

Real-time updates Automatic processing Change detection

Source Citation and Verification

Every answer includes exact document sources, page numbers, and relevant excerpts for verification.

Source citation Answer verification Reference tracking

Confidence Scoring and Uncertainty

Provides confidence levels for answers and clearly indicates when information is uncertain or incomplete.

Confidence scoring Uncertainty indication Answer reliability

Summarization and Key Points

Generates concise summaries and extracts key points from lengthy documents and complex topics.

Document summarization Key point extraction Content distillation

Answer Depth Control

Users can request brief summaries or comprehensive detailed answers based on their needs.

Answer depth control Customizable detail Response flexibility

Permission-Based Access Control

Users only get answers from documents they have permission to access, maintaining existing security protocols.

Access control Permission enforcement Security compliance

Search Audit and Compliance Tracking

Complete audit trails of who searched for what, when, and what answers were provided.

Audit trails Compliance tracking Search logging

Team Collaboration and Sharing

Share search results, bookmark important answers, and collaborate on document insights.

Team collaboration Result sharing Knowledge curation

API and Integration Support

Integrate search capabilities into existing applications and workflows through robust APIs.

API integration Workflow embedding System connectivity

Every document challenge, solved with conversational intelligence

From legal research to technical documentation, GS transforms how organizations access and use their knowledge.

Legal & Compliance

Challenge: Contract analysis requires hours of manual review to find specific clauses and terms
AI Solution: GS instantly answers questions like "What are termination clauses in contracts with Company X?" with exact citations
Result: +900% contract research speed, +95% clause identification accuracy, -80% legal research time
Challenge: Compliance audits require extensive document review across hundreds of policies and procedures
AI Solution: AI provides instant answers about compliance requirements with specific policy references and implementation details
Result: +750% audit preparation speed, +89% compliance accuracy, -70% audit preparation time
Challenge: Due diligence processes involve manual review of thousands of documents for risk assessment
AI Solution: Conversational search identifies risks, liabilities, and key terms across entire document collections instantly
Result: +600% due diligence speed, +92% risk identification accuracy, -85% manual review time

Technical Documentation

Challenge: Engineers spend hours searching technical documentation for implementation details and troubleshooting
AI Solution: GS answers technical questions with exact documentation references, code examples, and implementation steps
Result: +500% technical documentation access speed, +78% problem resolution rate, -60% support escalations
Challenge: Product documentation scattered across multiple sources makes customer support inefficient
AI Solution: Support teams get instant answers from all product documentation with source citations for customer communication
Result: +400% support response speed, +89% first-contact resolution, +67% customer satisfaction
Challenge: API documentation and integration guides require extensive manual search for developers
AI Solution: Developers ask natural language questions about APIs and get comprehensive answers with code examples
Result: +300% developer onboarding speed, +92% API implementation accuracy, -75% documentation search time

Business Intelligence

Challenge: Market research reports and competitive intelligence require manual analysis for insights
AI Solution: GS synthesizes insights across multiple reports and answers strategic questions with supporting evidence
Result: +800% research insight speed, +85% market intelligence accuracy, -90% manual analysis time
Challenge: Financial documents and reports need analysis for decision-making but manual review is slow
AI Solution: Ask questions about financial performance, trends, and metrics with instant answers from all financial documents
Result: +650% financial analysis speed, +91% data accuracy, -70% report preparation time
Challenge: Policy and procedure manuals are too complex for employees to navigate for specific guidance
AI Solution: Employees ask policy questions in natural language and get specific guidance with exact policy references
Result: +400% policy compliance, +88% employee guidance accuracy, -80% policy confusion incidents

From "it's technically impossible" to "live in production" in one sprint

While others debate frameworks, these teams already have AI in production generating ROI. Leaders who stopped building infrastructure and started delivering business value. The fastest AI deployments in the industry. Verified by AWS.

"Pleasepoint es una de las mejores tecnologías para personalizar y analizar información. Su flexibilidad es incomparable. Recomendación infalible para e-commerce que necesite personalización e IA eficiente."
Daniel González Moreno

Head of Data & Analytics at Globant

"Pasamos del modelo tradicional de campañas a un modelo dinámico y enriquecido. Personalizamos las campañas de CRM y mejoramos la conversión de nuestros clientes del canal de comercio electrónico."
Josep Jarque

IT Architect at Condisline

"La personalización one-to-one permite generar contenido interesante, fomentar fidelización, mejorar la experiencia de compra y generar ventas adicionales a través de recomendaciones personalizadas."
Jose Antonio Linde

COO at Condisline

"Con marketing predictivo obtuvimos resultados satisfactorios. Con personalización one-to-one diseñamos ofertas individuales. Conseguimos mayor retención y fidelidad consistentemente."
Alberto Elizondo

Digital Transformation at Real Sociedad

"Descubrimos nuevos comportamientos de compra, perfeccionamos campañas basadas en customer journeys y anticipamos necesidades. Ganamos personalización y mejoramos rendimiento."
Belén Pérez Benavente

Customer Knowledge Manager at Norauto

"Dimos un salto en análisis y segmentación de clientes. Diseñamos campañas de CRM más precisas basadas en comportamiento de compra, optimizando resultados y aportando valor real."
Manuel Caamaño De Melo

Data Scientist at Norauto

"Nuestra biblioteca digital es más intuitiva y eficiente. Los usuarios acceden a contenido jurídico con rapidez inigualable. Transformamos cómo interactúan con recursos legales de forma natural."
Òscar Gallud

CEO at Atelier Libros

Stop searching documents. Start getting instant answers.

While your team wastes hours digging through files, GS delivers expert-level answers from your entire document library in seconds. Deploy GS and transform document chaos into conversational intelligence.

1000x faster than manual search
50+ document formats supported
100% answer traceability with sources

Connects with everything you already use

Your tech stack stays intact. We just make it intelligent. Connect anything—from that Excel file accounting still loves to your latest microservices. Integration in hours, not sprints.

Native Real-time

eCommerce platforms

Native connectors for PrestaShop and Shopify. JavaScript SDK for custom storefronts. REST API for Magento, WooCommerce, VTEX. Real-time inventory sync.

Native AI-Powered

CRM and automation systems

Native integration with Salesforce, Klaviyo, HubSpot. AI-powered segmentation and personalization. Automate campaigns using unified customer data. Transparent, no-code activation.

Enterprise Omnichannel

ERP solutions

Unify physical stores with online channels. Loyalty programs, POS systems, inventory management. SAP, Oracle, Microsoft Dynamics ready. Omnichannel truth.

Cloud Streaming

Data infrastructure

Connect your existing data lake: Snowflake, BigQuery, Redshift, Databricks. Add AI layer without migration. Keep your architecture, gain intelligence.

Multi-channel Automated

Marketing tools

Activate AI predictions in Mailchimp, Brevo, ActiveCampaign. Push segments to Google Ads, Meta. Your channels stay, intelligence multiplies everywhere.

Universal Legacy Support

Any format

That Excel from accounting? Those CSVs from 2015? JSON exports? We ingest everything. Automated validation, no manual transformation needed.

sFTP
CSV
XLS
JSON
XML
REST GraphQL Webhooks

RESTful API

Full REST API with GraphQL support. Webhooks for real-time events. Rate limits that scale with your needs. Enterprise-grade security.

API Example
// API Example
URL: https://api.pleasepoint.com/api/onetoone/recommendation/getRecommendation
PARAMETERS:
{
    "account_id":"XXXXXXXXXX",
    "ssid":"XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
    "deploy_slug": "itemitem-v4_deploy",
    "model_type": "item-item",
    "product_reference_id": "0904219.66",
    "user_reference_id": "4000140388",
    "num_items": 3 ,
    "rule_slug": "pdp-item-recommendations"
}

RESPONSE:
{
    "status": "ok",
    "data": [
        {
            "reference_id": 1357816.84,
            "name": "Los Compas perdidos en el espacio",
            "price": "€ 19.90",
            "url": "https://www.url.com/9788427048348/1357816.84.html",
            "image_url": "https://www.url.com/dw/image/2b7c8379/images/large/1357816.84.jpg",
            "recommendationId": "RID-f5-45d4-99e8-3c7b1ad35de4-CID-49a0f9"
        },
        {
            "reference_id": 1299455.03,
            "name": "El corazón del pirata",
            "price": "€ 18.90",
            "url": "https://www.url.com/9788414023488/1299455.03.html",
            "image_url": "https://www.url.com/dw/image/35cfc573/images/large/1299455.03.jpg",
            "recommendationId": "RID-f5-45d4-99e8-3c7b1ad35de4-CID-49a0f9"
        },
        {
            "reference_id": 1336752.48,
            "name": "Las Ratitas 2. Súper Alma en acción",
            "price": "€ 14.95",
            "url": "https://www.url.com/9788408227977/1336752.48.html",
            "image_url": "https://www.url.com/dw/image/1a6d0de/images/large/1336752.48.jpg",
            "recommendationId": "RID-f5-45d4-99e8-3c7b1ad35de4-CID-49a0f9"
        }
    ]
}
JavaScript Python PHP

Native SDKs

Drop-in SDKs for all major languages. One-line integration for JavaScript. Server-side libraries for Python, PHP, Java, Ruby, Go.

SDK Example
// Python SDK - Usage examples with AIstudio:
from pleasepoint_py import AIStudio
studio = AIStudio()
studio.platform.API_NAME.API_NAMESPACE.METHOD(**arguments)

studio.platform.genai.salesAgent.invokeSalesAgent(session_id=ID, user_reference_id=ID, user_prompt=prompt_msg)

Questions every team asks before implementation

Real answers from hundreds of deployments. Clear answers about architecture, implementation, and capabilities. For technical teams and business leaders.

7 days to first production use case. Day 1-2: Connect your data sources (API/sFTP). Day 3-4: Platform auto-builds ETL pipelines adapted to your data model. Day 5-6: Configure and train AI models with one-click. Day 7: Deploy via API/SDK or native connectors. No hidden complexity.

Perfect. Connect it directly via SQL/NoSQL connectors. Pleasepoint acts as your AI layer on top, not a replacement. Keep Snowflake, BigQuery, or whatever you use. We read from it, enrich it with AI predictions, and write back. Your data stays where it is.

Yes. AI Studio provides full Jupyter environment with Python ML libraries and Pleasepoint SDK. Direct access to all platform data. Connect any LLM (GPT-4, Claude, Llama). Deploy custom notebooks on schedule. Your team owns the innovation.

Your data never leaves your infrastructure if self-hosted. Cloud version runs on AWS with SOC2, GDPR compliance. Data encrypted at rest and transit. Role-based access control. Full audit logs. You maintain complete ownership and control.

Auto-scaling on AWS. Handles 10K+ predictions/second. Parallel processing for batch jobs. Real-time APIs with <100ms latency. From startup to enterprise load without architecture changes. Pay only for what you use.

Every model is configurable. Adjust parameters, retrain with your data, combine multiple models. Visual configuration for business users, code access for data scientists. Pre-built doesn't mean locked-in.

Start with a single use case. 7-day implementation, monthly billing. Most clients expand to multiple use cases within 60 days after seeing the ROI. No need for annual contracts upfront. Pay as you grow. Cancel anytime with 30 days notice.

Those are ML platforms. Pleasepoint is a business capability platform. We already built the ETL pipelines, feature engineering, model training, deployment orchestration. You configure use cases, not infrastructure. Months of development already done.

Our platform analyzes your data schema and automatically creates optimized pipelines. It detects data types, relationships, and patterns to build feature engineering specifically for ML models. Updates to your schema trigger automatic pipeline adjustments.

Yes. AI Studio provides full Jupyter environment with direct data access. Train any model using TensorFlow, PyTorch, or scikit-learn. Deploy custom models alongside our pre-built ones. Full Python ecosystem available.

Self-hosted option keeps all data on-premise. Cloud version offers region selection (US, EU, APAC). GDPR and SOC2 compliant. Encryption at rest and in transit. Full audit logs available.

Automatic monitoring of prediction accuracy. Alert system for performance degradation. One-click retraining with fresh data. A/B testing for model updates. Full versioning and rollback capabilities.

Cloud: None, we handle everything. Self-hosted: Kubernetes cluster (min 3 nodes), 32GB RAM per node, 500GB SSD storage. Scales horizontally based on load.

Cloud: Based on predictions/month and data volume. Self-hosted: Annual license by company size. No per-user fees. No hidden costs for additional models or connectors.

Multi-AZ deployment by default. Automatic failover in <30 seconds. Data replication across regions. Backup every 6 hours. Point-in-time recovery available.

Default: 10,000 requests/second. Burstable to 50,000/second. No hard limits on batch processing. Custom limits available for enterprise.

Built on AWS. Validated by AWS.

ISV-Accelerate Partner with AI/ML and Retail competencies. The infrastructure you trust, the innovation you need.

AI/ML Competency
Validated expertise in machine learning and generative AI solutions
Retail Competency
Proven results in eCommerce and retail digital transformation
ISV-Accelerate
Technical validation passed. Co-selling enabled. Your success guaranteed.

Your competitors are already 6 months ahead, catch up in 48 hours

While they built custom solutions for months, you can have AI in production this week. No more falling behind. Choose your path: explore the tech or jump straight to a PoC with your real data.

Technical architecture walkthrough
Engineering team support included